Accessibility Statement: Florist Shepherd's Bush Online Ordering
Our Commitment to Website Accessibility
At Florist Shepherd's Bush, we are dedicated to ensuring that our website is accessible to every customer in Shepherd's Bush and the surrounding areas. We strive to provide a positive and inclusive online experience that enables all visitors—including those with disabilities—to navigate, order, and access our florist services with ease. Our ongoing commitment is to remove barriers and make ordering your favourite flowers from Florist Shepherd's Bush as straightforward as possible, regardless of individual abilities.
WCAG 2.1 AA Compliance
We are continually working towards meeting and exceeding the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are internationally recognised standards that set out best practices to make web content more accessible for people with disabilities, including those with visual, auditory, cognitive, or motor impairments. By adhering to WCAG 2.1 AA, the Florist Shepherd's Bush website is designed to be usable by everyone, reflecting our ongoing investment in inclusive design.
Screen Reader Compatibility
Florist Shepherd's Bush recognizes the importance of ensuring compatibility with screen readers and other assistive technologies. Our website has been developed so that all significant information, navigation options, and ordering functions can be accessed via screen readers. This means visually impaired users in Shepherd's Bush are fully supported when browsing our arrangements, reading flower descriptions, or completing online orders. We regularly test our site to ensure accurate, logical, and predictable reading experiences.
High Contrast and Readable Design
To further support visual accessibility, we have designed the Florist Shepherd's Bush website using high contrast colour schemes and clear font choices. Text and background colours have been carefully selected to enhance readability and minimise eye strain for everyone, including users with low vision or colour blindness. Interactive elements, such as buttons and links, are easily distinguishable, ensuring that ordering flowers online is equally effortless for all customers in the Shepherd's Bush community.
Continuous Accessibility Improvements
Our commitment to accessibility is ongoing. We regularly review our website to identify new opportunities to remove barriers for our users. Feedback from the Shepherd's Bush community is invaluable to us, and we encourage all customers to let us know about any difficulties they encounter or suggestions for improvement. If you experience an accessibility issue while using the Florist Shepherd's Bush website, please contact us. Our team takes all feedback seriously and works promptly to resolve any identified issues, so that everyone can enjoy seamless access to our online florist ordering services.
Accessibility Benefits for All Customers
By making accessibility a priority, Florist Shepherd's Bush ensures that all customers in Shepherd's Bush—and beyond—can explore our collections, select their favourite bouquets, and place orders online with complete confidence. Our accessible design means that every customer, regardless of their ability or device, can benefit from our efficient service and beautiful floral arrangements. We believe that everyone deserves an equal opportunity to share in the joy of fresh flowers and outstanding customer care.
Contact Us About Accessibility
If you have any questions about our accessibility policies, require assistance with online ordering, or wish to provide feedback about your experience on Florist Shepherd's Bush, we encourage you to reach out to us. Our team is here to support all customers and ensure your needs are met. Thank you for helping us create a more inclusive online environment—your feedback helps us serve the entire Shepherd's Bush community better.
